Terms & Conditions

How Moroccraft handles your trust

UPDATED: April 11, 2025

Introduction

Welcome to Moroccraft. These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.moroccraft.com (the “Website”), and the purchase our products.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

About Us

Moroccraft is an online store operated by an individual artisan based in Morocco, offering a curated selection of handmade Moroccan products. Every item is made or sourced with care and passion.

If you have any questions or concerns, feel free to contact us at:
Email: [email protected]

Use of Website

Eligibility

You must be at least 18 years old to use our Website and place orders.

Account Creation

You may place orders with or without creating an account.
If you create an account, you are responsible for maintaining its confidentiality.
You agree to provide accurate and complete information.

Prohibited Activities

You agree not to:

Violate any laws or third-party rights
Interfere with the security or performance of the Website
Use any automated tools (bots, crawlers) without permission
Upload or transmit viruses, malware, or harmful code

Products and Orders

Handcrafted Nature

All products on Moroccraft.com are handmade by Moroccan artisans. Each item is unique, and slight variations in color, size, and design are natural and part of the charm.

Product Information

We aim to display product descriptions and images as accurately as possible. However, we do not guarantee the absence of minor inaccuracies.

Pricing and Payment

Prices are displayed in your selected currency and may exclude shipping and taxes.
We reserve the right to change prices at any time.
Secure payment is available through trusted processors (e.g., Stripe, PayPal).
By placing an order, you confirm that you are authorized to use the chosen payment method.

Order Confirmation

All orders are subject to acceptance and availability. You will receive an order confirmation email once we accept your order.

Shipping

For information about delivery timeframes, destinations, and shipping costs, please refer to our Shipping Policy.

Returns and Refunds

Please refer to our Returns & Refunds Policy for details about how to return items.

Intellectual Property

All content on this Website (including text, logos, images, graphics) is owned by Moroccraft or its licensors.
You may not copy, modify, or distribute any part of the Website or its content without written permission.

User Content

You may post product reviews or comments, provided that they are respectful, honest, and lawful. We reserve the right to remove content that violates our policies.
By submitting content, you grant us a royalty-free, worldwide, non-exclusive license to use, reproduce, and display it for marketing or promotional purposes.

Disclaimers

The Website and all products are provided “as is” and “as available.”
Moroccraft makes no warranties, express or implied, including but not limited to:

Fitness for a particular purpose
Accuracy or reliability of product information
That the Website will operate uninterrupted or error-free

Limitation of Liability

To the fullest extent permitted by law, Moroccraft shall not be liable for any:

Indirect, incidental, or consequential damages
Loss of profits or data
Damages exceeding the value of your purchase

Indemnity

You agree to indemnify and hold harmless Moroccraft, its owners, employees, and partners against any claims or liabilities resulting from your use of the Website or your violation of these Terms.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content, terms, or privacy practices.

Termination

We reserve the right to terminate your access to the Website if you violate these Terms. You may also stop using our Website at any time.

Governing Law

These Terms are governed by the laws of Morocco. Any disputes will be resolved in the competent courts of Marrakech, Morocco.

Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page, and your continued use of the Website implies acceptance of the updated Terms.

Contact Us

If you have questions or concerns about these Terms, please contact us at:

Email: [email protected]
Website: www.moroccraft.com

These Terms and Conditions explain how we operate at Moroccraft and what you agree to when using our site or purchasing from us