Privacy Policy

How “Moroccraft” handles your data

UPDATED: April 11, 2025

At Moroccan Craft (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your information when you visit (https://www.moroccraft.com) (the “Site”) or make a purchase from us. We’re committed to transparency and respect for your privacy.

Introduction

We value your trust and are committed to protecting your personal information. This policy outlines the practices we follow to ensure your data is handled securely and used only in ways that benefit your shopping experience.

Information We Collect

Personal Information You Provide

When you interact with our Site, create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
• Full Name
• Email Address
• Shipping and Billing Addresses
• Telephone Number
• Payment Details
• Company Name (if applicable)

Automatically Collected Information

To improve your experience, our Site automatically gathers certain data, including:
– IP Address
– Browser Type and Version
– Operating System
– Pages Visited and Time Spent
– Referral Source

Cookies and Similar Technologies

We use cookies to enhance your browsing experience by:
– Maintaining your session and remembering your preferences
– Enabling features such as cart recovery and wishlist storage
– Collecting basic traffic data to help us improve our Site

You can manage or disable cookies through your browser settings, though this may affect some functionalities.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing

To process your orders and deliver your purchases.

Communication

To update you about your orders, respond to inquiries, and send you relevant information, including maintenance tips for our handcrafted products.

Improving Our Services

To analyze user behavior and improve our Site’s functionality.

Security

To help prevent fraudulent transactions and protect our users.

Marketing (Optional)

To send you promotional offers and updates, only if you opt in.

Information Sharing

We do not sell or rent your personal data. We may share your information only with trusted service providers who assist with:

Order fulfillment and shipping
Payment processing
Website hosting and analytics

We may also disclose information if required by law or to protect our rights and safety. Any sharing is done with your privacy in mind.

Data Security

We use a variety of security measures to protect your personal information, including:

SSL encryption for secure data transmission
Secure storage on protected servers
Regular security assessments

While no method is 100% secure, we strive to protect your data using industry-standard practices.

Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders and related
communicationsComply with legal obligations
Resolve disputes and enforce our agreements

After these purposes are met, your data is securely deleted or anonymized.

Your Privacy Rights

You have the right to:

Access the personal information we hold about you
Request corrections to any inaccuracies
Request deletion of your personal information

You can exercise these rights by updating your account details on our Site or contacting us at [email protected].

Marketing Communications

If you opt in to receive marketing communications from us, you can unsubscribe at any time by:

Clicking the “unsubscribe” link in our emails
Contacting us directly at [email protected]

Your preferences will be managed promptly and respectfully.

International Data Transfers

Your information may be processed on servers located outside your country. When transferred internationally, we ensure that your data is protected and handled in accordance with applicable data protection laws.

Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically to stay informed about our practices.

Contacting Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Website: https://www.moroccraft.com
Email: [email protected]

We are committed to addressing your privacy concerns and ensuring a safe shopping experience.

This policy reflects our commitment to transparency and respect for your personal data. Thank you for trusting Moroccan Craft.